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Delivery questions?
call (541) 476-1777
or e-mail us at customerservice@crazybouquet.com
When do we deliver?
We deliver Monday through Saturday. Please be aware that orders places after 4:00 p.m. (EST) will not be shipped until the next business day.
Where is our service available?
We take orders from all over the world, for delivery in the United States Only.
When should you order?
You may order up to 30 days before the delivery date. Orders placed before 4:00 p.m. EST will be shipped the same day if ordered Monday through Friday. Orders placed after 4:00 p.m. EST will be shipped the following business day.
How do we deliver?
We deliver using a number of services including UPS FedEx & USPS to insure your bouquet will be delivered on time. A tracking number will be issued and sent to your e-mail so you may confirm your gifts delivery.
How much will it cost?
Delivery costs are variable & the most current prices are available on individual product pages.
Can I pay by check or money order?
Unfortunately we cannot accept them by phone or online, However, we can accommodate checks or money orders by mail. Once we have received the check or money order from you, we will place the order. We need the following information:
· Bouquet choice and size
· Email address if available
· Desired delivery date for your bouquet
· Personal inscription
· Recipient’s name, address and phone number
· Your name, address and phone number
· Check or money order made out to Crazy Bouquet
Checks should be mailed to the following address:
Crazy Bouquet Inc.
Customer Service
627 SW Wagner Meadows Dr
Grants Pass, Or. 97526
Please allow five business days for receipt and processing of your order. If we have questions, we will contact you at the phone number you provide. When the order has been placed, you will receive a confirmation email. Questions regarding check orders may be directed to customer service at (541) 476-1777, or email us at customerservice@crazybouquet.com
Our guarantee policy
We are confident you will be pleased with the high quality and beauty of the candy and confections that are within each of our fine bouquets. If for any reason you are not satisfied with your bouquet, please contact Crazy Bouquet with your concern. Occasionally, we are unable to meet our obligations concerning shipping and delivery. Our overnight delivery and two day delivery are guaranteed services. If delivery times are not met with either of these two services shipping charges will be refunded in full. However, certain circumstances concerning delivery we cannot guarantee. Circumstances as follows:
1. Inclement weather which restricts the delivery of a bouquet.
2. Incorrect delivery address information.
3. Bouquet recipient not available to accept delivery of his or her bouquet.
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